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    • Shipping and Returns

    We want you to feel confident ordering from Fine Line Flag. Below you’ll find clear information about shipping options, delivery timelines, returns, exchanges, and refunds. If you have any questions, our team is always happy to help.

    Shipping Information

    Order Processing Time

    Orders are typically processed within 1–3 business days. Processing times may vary slightly during peak periods or holidays.

    Free Economy Shipping

    We offer free economy shipping on all orders over $25. Economy shipping delivery times vary based on location and carrier once an order has shipped.

    Expedited Shipping Options

    Expedited shipping options are available at checkout for an additional cost. Expedited delivery times are estimated and may vary depending on carrier and destination.

    Shipping Carriers

    Orders are shipped using trusted carriers such as USPS, UPS, or FedEx, depending on package size, destination, and selected shipping method.

    Shipping Costs

    Shipping costs (when applicable) are calculated at checkout based on order size, weight, and delivery location. Shipping charges are non-refundable.

    Returns

    Return Eligibility

    We accept returns within 30 days of delivery. To be eligible for a return:

    • The item must be unused and in its original condition
    • The item must be returned in original packaging
    • Proof of purchase is required

    How to Start a Return

    To initiate a return, please contact us at info@finelineflag.com with your order number and reason for return. Our team will provide return instructions.

    Return Shipping Costs

    Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival. Return shipping costs are non-refundable.

    Exchanges

    We replace items only if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@finelineflag.com and we will assist you with the next steps.

    Refunds

    Refund Processing

    Once your return is received and inspected, we will notify you by email regarding approval or rejection of your refund. Approved refunds are issued to the original method of payment.

    Refund Timing

    Refunds are typically processed within a few business days after approval. Please allow additional time for your bank or credit card provider to post the refund.

    Late or Missing Refunds

    If you have not received your refund:

    • Check your bank account again
    • Contact your credit card company
    • Contact your bank for processing updates

    If you’ve completed these steps and still have concerns, please contact us.

    Sale Items

    Only regular-priced items are eligible for refunds. Sale items are non-refundable.

    Retire & Refresh Program Returns

    Prepaid return shipping labels are included as part of the Retire & Refresh program. Return and replacement procedures for Retire & Refresh may differ from standard product returns and are outlined as part of the subscription.

    Additional Information

    If you are returning an item valued over $75 outside of the Retire & Refresh program, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of returned items without tracking.

    For full legal details regarding returns and refunds, please review our Refund Policy.

    Contact Us

    If you have any questions about shipping, returns, or your order, contact us at info@finelineflag.com. We’re happy to help.